Privacy Policy

1. Introduction

Boreacresta ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website or interact with our services. This Privacy Policy sets out how we collect, use, disclose, and safeguard personal information, and explains the choices available to you regarding that information.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, you should not use our website or services.

2. Information We Collect

We may collect the following categories of information when you interact with our website or services:

Information you provide directly: This may include your name, email address, phone number, business details, and any other information you submit through contact forms, lead forms, account registration, or correspondence with us.

Information collected automatically: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and general location data derived from your IP address.

Cookies and similar technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behaviour. See Section 6 below for further detail.

3. How We Use Your Information

We use the information we collect for purposes that may include:

Providing, operating, and maintaining our website and services; responding to enquiries and requests submitted through our forms; improving and personalising your experience with our website; communicating with you about updates, offers, or relevant information, where you have consented to receive such communications; monitoring and analysing usage trends to improve functionality; detecting, preventing, and addressing technical issues, fraud, or security concerns; and complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our business, and compliance with legal obligations to which we are subject.

5. Sharing and Disclosure of Information

We do not sell personal information. We may share information with trusted third parties in the following circumstances:

Service providers: We may engage third-party vendors and service providers to perform functions on our behalf, such as hosting, analytics, and communications, subject to appropriate confidentiality obligations.

Legal requirements: We may disclose information where required to do so by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers: In the event of a merger, acquisition, reorganisation, or sale of assets, personal information may be transferred as part of that transaction, subject to this Privacy Policy or a successor policy.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to recognise your browser, remember preferences, and understand how visitors interact with our content. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to access, correct, update, or request deletion of your information; the right to object to or restrict certain processing activities; the right to withdraw consent where processing is based on consent; and the right to data portability.

To exercise any of these rights, please contact us using the details provided on our website. We will respond to requests in accordance with applicable law.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any personal information.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take reasonable steps to delete it.

12. International Data Transfers

If you access our website from outside the jurisdiction in which our servers or service providers are located, your information may be transferred to, stored, and processed in a different country. Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place, consistent with applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us through the channels provided on our website. We will endeavour to respond to your enquiry in a timely manner.